
醫(yi)院(yuan)各(ge)個(ge)行(xing)政(zheng)部(bu)門(men)其(qi)實(shi)是(shi)服(fu)務(wu)醫(yi)生(sheng)的(de)部(bu)門(men),即(ji)使(shi)是(shi)醫(yi)院(yuan)的(de)書(shu)記(ji)和(he)院(yuan)長(chang)們(men)他(ta)們(men)的(de)日(ri)常(chang)工(gong)作(zuo)都(dou)應(ying)該(gai)是(shi)服(fu)務(wu)醫(yi)生(sheng)的(de)。因(yin)為(wei)醫(yi)院(yuan)的(de)核(he)心(xin)是(shi)醫(yi)生(sheng),所(suo)有(you)的(de)醫(yi)療(liao)行(xing)為(wei)都(dou)得(de)圍(wei)繞(rao)醫(yi)生(sheng)才(cai)能(neng)實(shi)現(xian)。因(yin)為(wei)看(kan)門(men)診(zhen)做(zuo)手(shou)術(shu)。這(zhe)些(xie)重(zhong)要(yao)的(de)醫(yi)療(liao)工(gong)作(zuo)隻(zhi)能(neng)由(you)醫(yi)生(sheng)來(lai)完(wan)成(cheng)。那(na)麼(me)各(ge)個(ge)行(xing)政(zheng)部(bu)門(men)就(jiu)是(shi)幫(bang)助(zhu)醫(yi)生(sheng)解(jie)決(jue)問(wen)題(ti),協(xie)調(tiao)醫(yi)生(sheng)跟(gen)各(ge)個(ge)部(bu)門(men)之(zhi)間(jian)關(guan)係(xi)的(de)這(zhe)麼(me)一(yi)個(ge)個(ge)部(bu)門(men),這(zhe)些(xie)部(bu)門(men)工(gong)作(zuo)人(ren)員(yuan)需(xu)要(yao)有(you)很(hen)強(qiang)的(de)溝(gou)通(tong)能(neng)力(li)和(he)現(xian)代(dai)醫(yi)院(yuan)管(guan)理(li)能(neng)力(li)又(you)能(neng)站(zhan)在(zai)醫(yi)院(yuan)醫(yi)生(sheng)的(de)角(jiao)度(du)去(qu)解(jie)決(jue)各(ge)種(zhong)問(wen)題(ti)的(de)這(zhe)麼(me)一(yi)種(zhong)能(neng)力(li)的(de)人(ren)才(cai)能(neng)承(cheng)擔(dan)這(zhe)份(fen)工(gong)作(zuo)。但(dan)中(zhong)國(guo)的(de)一(yi)些(xie)公(gong)立(li)醫(yi)院(yuan)和(he)私(si)立(li)醫(yi)院(yuan),這(zhe)些(xie)部(bu)門(men)的(de)人(ren)大(da)多(duo)都(dou)是(shi)醫(yi)院(yuan)領(ling)導(dao)的(de)關(guan)係(xi)戶(hu),他(ta)們(men)沒(mei)有(you)什(shen)麼(me)工(gong)作(zuo)能(neng)力(li)。他(ta)們(men)既(ji)不(bu)會(hui)看(kan)門(men)診(zhen)做(zuo)手(shou)術(shu)還(hai)高(gao)高(gao)在(zai)上(shang)人(ren)為(wei)地(di)為(wei)醫(yi)生(sheng)製(zhi)造(zao)各(ge)種(zhong)難(nan)題(ti)。最(zui)終(zhong)醫(yi)院(yuan)隻(zhi)會(hui)毀(hui)在(zai)這(zhe)幫(bang)人(ren)手(shou)中(zhong)。醫(yi)院(yuan)的(de)工(gong)作(zuo)流(liu)程(cheng)一(yi)定(ding)要(yao)簡(jian)單(dan)快(kuai)速(su),簡(jian)單(dan)快(kuai)速(su)的(de)目(mu)的(de)是(shi)為(wei)了(le)更(geng)好(hao)的(de)幫(bang)助(zhu)醫(yi)生(sheng)可(ke)以(yi)更(geng)好(hao)地(di)去(qu)服(fu)務(wu)他(ta)們(men)的(de)病(bing)人(ren)。德(de)國(guo)國(guo)家(jia)科(ke)學(xue)院(yuan)院(yuan)士(shi)、慕尼黑大學附屬醫院Stief院長在2023年nian來lai到dao中zhong國guo。他ta公gong開kai談tan到dao自zi己ji的de工gong作zuo就jiu是shi為wei醫yi院yuan的de每mei一yi個ge醫yi生sheng服fu務wu的de。他ta的de工gong作zuo就jiu是shi要yao保bao持chi慕mu尼ni黑hei大da學xue附fu屬shu醫yi院yuan在zai全quan球qiu的de影ying響xiang力li。這zhe才cai是shi一yi份fen雄xiong心xin,也ye是shi一yi份fen抱bao負fu。
Administration departments in the hospitals are actually there to serve doctors. Even the Secretary of the Party Committee and Hospital Presidents should see their daily work as serving doctors, because doctors are at the core of the hospital. All medical activities revolve around them. Important tasks such as outpatient consultations and surgeries can only be performed by doctors. Therefore, the role of administration departments is to support doctors, solve problems for them, and coordinate their interactions with other departments. Staff in these departments should possess strong communication skills and expertise in modern hospital management, as well as the ability to solve problems from doctors’ perspective. Only people with such capabilities are truly qualified for the job. However, in some public and private hospitals in China, most of these positions are filled through personal connections with hospital executives. They often lack competence. They neither treat patients nor perform surgeries, yet they stand above doctors and create unnecessary obstacles for them. In the end, it is these people who will bring down the hospital. Hospital workflows must be simple and efficient with the sole purpose of helping doctors serve their patients better. Prof. Stief, a member of German National Academy of Sciences Leopoldina and the Deputy Medical Director of the University Hospital of Munich, visited China in 2023.He publicly stated that his job is to serve every single doctor in his hospital, and to maintain the global influence of University Hospital of Munich. That is true ambition, and true vision.
